EV Drivers

Visit the AppStore or Google PlayStore and follow the steps displayed on your phone. Currently, the app is only available for iPhone and Android smartphones.

The ChargeSmart EV app is available for iPhone (iOS 5 or later) and Android (2.2 and up) smartphones. Please submit app feedback by click on the Contact Us button on the app.

There are two ways to start a charging session:

1. Using the ChargeSmart EV  Mobile App

Through the app you can start a charging session by clicking on the Remote Start button on the selected charging station on the App

2. Start charging using the ChargeSmart EV mobile app

With the ChargeSmart EV app installed, you can start a charging session by clicking on the “Remote Start” button on the selected charging station within the app.

In the ChargeSmart EV app, you can search for a station by Address or a Station ID (the number shown at the bottom of a QR code sticker on the charger), click on “More Info” and then click on “Remote Start.”

Additionally, within the ChargeSmart EV app you can open the camera to scan the QR code shown on the charger, to pull up your specific charging station, then clicking on “More Info” then “Remote Start.”

To use tap to charge, you’ll need iPhone 6 or newer, running iOS 10 or later, Apple Watch Series 2, Series 1 and 1st generation or Android 4.4 or later with NFC.

Enter the Registered Mobile Number on the charging station to receive an SMS text and Reply “Yes” to start charging.

Get the ChargeSmart EV app to find available spots, start charging and get updates when your car is fully charged.

ChargeSmart EV accepts credit cards and PayPal for your convenience. You can enter your payment information on the Mobile App or the ChargeSmart EV Driver Portal. You can also select the option of Auto Reload each time your account balance falls below $10. If you cancel your account, we will refund the remainder of your balance.

EV charging station owners are the ultimate decision makers to allow free charging or not. There is a cost associated with installation and electricity. As more electric vehicles enter the market, these costs are increasing. In order to encourage more property owners to install charging stations, we allow them to recuperate their costs.

There are three different color codes represented on the map:

1. Green: Available

2. Blue: In Use

3. Grey: Unavailable

Feel free to Contact us with additional questions.

Email: info@chargesmartev.com

Phone: (855) 699-9191

ChargeSmart EV actively monitors the health of the network. When we encounter a station that is not operating correctly or are alerted to a down station by a driver, our 24/7 support team will try and fix the fault remotely without owner interaction and hardware changes. This will be followed by a ticket which will be escalated to the designated team for detailed analysis of the cause.

Send us an Email at info@chargesmartev.com