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ChargeSmart EV

Experience Our Mobile App

To use or access the charging station, please download our app before beginning your charging session.

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Check out our Driver FAQs page if you want answers to the most common questions drivers may have.  Use our app to “favorite” stations, make a reservation for charging and more!

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ChargeSmart EV app

Mobile App Features

Download our mobile app today to easily locate and charge your electric vehicle on-the-go.

  • Real-Time Charger Availability Status
  • Monitor Your Current Charging Session
  • Favorite Locations
  • View Charging History
  • 24/7 Support
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  • View Charging Pricing at a Glance
  • Flexible Payment Options
  • Reserve a Station Before You Get There
  • Specific Charger Location Notes
  • Disconnect Alerts
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How to Use Our App in 3 Easy Steps

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1. Download the App on iOS or Android
Download the app on your smart phone and login or register to create an account. Choose the charging station based on location, station ID, availability, power level provided, and accessibility.

Then to initiate your charge, scan the QR code on the station or by entering the station ID through the mobile app.
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2. Start Your Charging Session
Once the charger is activated, select the plug and insert the connector to your vehicle and make a payment if applicable.

During this time, feel free to run errands, do some shopping, grab a bite to eat or enjoy a short break from your day.

Note: There are multiple ways to make a payment—you’ll have to pay either on the ChargeSmart EV app, using the station's credit card reader, or using an RFID card. If you're using our app, you can pay for your session by adding your credit card details, by using Apple Pay or Google Pay, or by checking out with Paypal.
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3. Get Charged Up and Go
Finally, choose to be notified by an in-app message or email when your charging session is complete.

If you need to get back on the road before your charging session is finished, simply disconnect or end the session in the app whenever you’re ready.

Unplug the connector and return the connector in its holster.
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We're Here for You 24/7

Sometimes things happen and you need help.  We’re available to answer questions you may have directly through the app and over the phone at (888) 717-4544  – day or night.

Schedule a Site Visit

  • Contact ChargeSmart EV today to have one of our certified electricians come to your site
  • We will provide you with a project timeline, design plan and electrical engineering plan (scope of work) so you can understand the process from start to finish
  • We will then provide you a quote for the charging stations and installation
  • We will assist with all rebate paperwork, if applicable, to help you take advantage of federal and state incentives for installing charging stations at your site

If you’re a business owner with additional questions about installing Level 2 or DCFC stations on your property, you may also email a member of our Sales Team directly by sending a message to evsales@chargesmartev.com.  

In your email message, please be sure to include all of the following: 

  • Your Name and Phone Number
  • Company Name and Address
  • Electric Utility Provider
  • And how we can help you!

ChargeSmart EV is a turnkey business solution for your EV charging needs.

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Services

Useful Links

ChargeSmart EV
5 Southside Drive Suite 11-184
Clifton Park, NY 12065

info@chargesmartev.com

(888) 717-4544

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